We researched downsizing with trepidation after more than 32 years in our home as we weren’t really ready to move except for physical limitations. Janice Mitchell and Nathalie Lalonde Goldhar demonstrated a clear knowledge of both market areas we needed. Their research was thorough and they presented alternatives allowing us to focus on what our budget could achieve. Under their guidance we sourced and secured the right condo in under 3 weeks. Now the real challenge; to sell in the stressed market of late April/Early May 2017. They personally prepared our existing home and sold within a virtually impossible further 2 1/2 weeks.
In both the buying and selling, their advice proved to be correct, leading to successful conclusions, fair to all parties. Janice and Nathalie definitely put us, the clients, first. Their contributions and advice were well informed their assistance went far beyond the usual, but always with a deep personal commitment of support. We were completely satisfied and happy with their assistance and would recommend them unreservedly.
Robert and Joan Shute – Leaside Home Sellers
Janice and Nathalie made one of the most difficult transitions in my life, the challenge of downsizing after twenty-one years in our bungalow, a positive experience with their encouraging, professional approach to every aspect of the project. They were by my side every step of the way until final closing, making connections with a variety of individuals and businesses to clear household goods to the best advantage for me. It has been my good fortune to work closely for several months with this exceptional team who complement one another perfectly. Their knowledge of the area and the housing market brought many offers for consideration, enabling me to select the one that seemed most suitable for our wonderful neighbours and neighbourhood.
Barbara Sutherland – East York Seller
We worked with Nathalie and Janice on the purchase of our first home in Toronto. We would highly recommend them for their hard work, detail-orientation and integrity.
Our first real estate purchase wasn’t easy: we were relocating from the UK, having lived in a small flat and looking to purchase a family home, whilst expecting our first child and starting new jobs. Over a series of several months, Nathalie and Janice helped us narrow down our very broad search to the top neighbourhoods for our lifestyle. They carefully and meticulously educated us on school districts, transit options, community activities, property values and more. They ensured we fully understood the process of working with a realtor and purchasing a home and helped us prepare all of the necessary logistics in the event that we made an offer (eg banking, legal advice, etc). Moreover, they would plan full day visits for us when we were in town – each of which started with a briefing about the houses and neighbourhoods we’d be visiting. Every house was always prepared for our visit and they kept on schedule and conscious of our time, expectations and changing opinions. When we particularly liked a listing, they would visit it first before we saw it to ensure we weren’t wasting our time and, if it suited our needs, would dig deep into any possible issue so we didn’t get our hopes up too soon. During all visits, they shared their qualified and valuable opinions and advice freely which enabled us to make decisions quickly. They even helped us find temporary accommodations (again, whilst sharing all possible options for temporary living) while we searched. Once we found our home, their support didn’t end. They remained very helpful through the full closing and moving in process, recommending tradespeople and professional services as needed.
Janice and Nathalie were instrumental to us landing on our feet in Toronto and being ready to start our family comfortably here. Thank you both for all of your hard work, patience and detail-orientation. It was a really stressful time for us and you helped ensure we got through it! We would actively recommend you to others and work with you again in the future.
Kathleen and Brian Polsinello – Moore Park Buyers
We worked with Nathalie and Janice to find our new house and to sell our condo. Nathalie and Janice were referred to us by other very satisfied clients of theirs, and after working with them on two transactions we would have no hesitation in recommending them to others.
Nathalie and Janice are very knowledgeable, practical, professional and possibly the hardest working and most pleasant realtors we have met. They spent a lot of time with us up front so that they could fully understand what we were looking for in a new home. Armed with that information, they worked relentlessly to locate the right home for us. We were not dragged around aimlessly from showing to showing, but instead each house they showed us had been previewed by them and only shown to us if it met our needs. Their work and commitment continued even after we had found our new home, as they remained actively and helpfully involved in the process both before and after closing.
On the sale of our condo, they excelled first and foremost at managing our expectations and providing sound practical advice as to pricing and sales strategy. After listing the condo, they took over the process and worked tirelessly to get our condo ready for the market and eventually sold in relatively short order. As with our house purchase, they remained actively involved even post-closing.
Janice and Nathalie provided us with the professional and personal touch that we needed from a realtor to guide us through the purchase (and sale) processes. We thank them for their efforts and would highly recommend anyone seeking to dive into Toronto’s real estate market to team up with them.
Ziyad & Anja Akkawi – Moore Park
We cannot begin to tell you how much we appreciated working with Nathalie and Janice. They are absolutely first-class realtors who were incredibly patient and always so remarkably pleasant in what turned out to be a multiyear search for a downtown family home under very difficult market conditions.
Their dedication and commitment to finding the best possible home for us made us feel extremely comfortable and thankful to have them on our side. They tirelessly researched every new listing and spent innumerable hours previewing houses on our behalf, often rushing to be the first agents at a new listing. They would then only present us with the ones they knew would meet our exacting criteria, saving us an incredible amount of time and energy. They were always extremely well organized and prepared to make effective use of our time. They offered outstanding in-depth analysis of the overall market and comparable houses, giving us the economic insight we needed to make sound decisions. They also had a remarkable amount of building knowledge that helped us quickly identify potential problems with houses that would have only come up during inspection with many other realtors, thus saving us time and money. Truly a remarkable team.
My husband and I have both bought and sold several houses in our lives and we have never seen such attention to detail and professionalism. Even after we closed on our new house, they continue to be incredibly helpful in assisting us to identify contractors and home services. We just can’t praise Janice and Nathalie enough…
François Joanette and Nina Chagnon – Lawrence Park Buyer
Dear Janice and Nathalie,
I cannot thank you enough for the incredibly professional and thoughtful service you have provided to me and my family throughout the process of selling our home.
As you well understand, the sale of a family home is so much more than a commercial transaction. I’m sure it is always an emotional and stressful time as well. From our initial contact by email and throughout the several months during which we worked together quite intensely, I was consistently impressed by your conscientiousness, attention to detail, very thorough research and unfailingly pleasant demeanour.
My queries or concerns were never brushed aside. I didn’t know agents like you existed. My very busy professional and personal life made the whole process daunting, until you took control and set out a schedule to follow for the preparation of going to market. Not only did you lay out the steps clearly but you actually rolled up your sleeves and did the work! I had thought I would have to either do the boxing and rearranging and de-cluttering myself or with another service provider. You both worked with me and my children so graciously, accommodating our not-always-easy schedules and aesthetic preferences. Our house was ready for market but still felt like our home.
The result you achieved on the market was excellent. I expect that until the offers come in there is always a level of anxiety associated with the ultimate test: the price and terms achieved. I am certain that we would not have had such seamless and successful sale process without your careful and compassionate involvement.
Even following the sale, your offer to assist my daughter with an apartment search in Toronto, which I was unable to do due to being relocated overseas, was so unexpected and deeply appreciated. You two are much more than agents and it is my pleasure to commend and recognize you for your superb work.
VB – Cedarvale Seller
Nathalie Lalonde Goldhar
I have lived in Chaplin Estates for the last 20 years with my husband, our two children, and Ally, our Nova Scotia Duck Toller. Our children attended Toronto French School (TFS) where I was an active parent, and now they’re heading to University at Western and Guelph to pursue Business and International Development Programmes.
We always felt that our best interests were the priority while working with Nathalie and Janice, and would definitely recommend them as agents. We are very happy in our new home and neighbourhood.
South Riverdale Home Buyers
Nathalie and Janice were instrumental to us landing on our feet in Toronto and being ready to start our family comfortably here. Thank you both for all of your hard work, patience and detail-orientation. It was a really stressful time for us and you helped ensure we got through it! We would actively recommend you to others and work with you again in the future.
Moore Park Home Buyers